Curanet Health Pty Ltd ('Curanet Health', 'we', 'us', or 'our') is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit curanet.com.au or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and postal address
• Professional information: job title, organisation, and healthcare credentials
• Usage data: IP address, browser type, pages visited, and time spent on our website
• Enquiry details: information you provide when contacting us or submitting a form
• Technical data: cookies, analytics, and device information

2. How We Collect Information

• Directly from you when you fill in a form, subscribe to updates, or contact us
• Automatically through cookies and analytics tools when you use our website
• From third parties such as analytics providers (e.g. Google Analytics)

3. How We Use Your Information

• Respond to your enquiries and provide customer support
• Send you information about our products, services, and updates (with your consent)
• Improve our website and services through analytics
• Comply with our legal obligations
• Process any transactions or service agreements

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business
• Professional advisors such as lawyers and accountants
• Regulatory or government authorities where required by law

All third parties are required to keep your information confidential and use it only for the purposes we specify.

5. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of our website. By continuing to use our website, you consent to our use of cookies.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use industry-standard security measures including SSL encryption and secure servers.

7. Access and Correction

You have the right to access and correct the personal information we hold about you. To make a request, please contact us at the details below. We will respond within a reasonable timeframe and in accordance with Australian Privacy law.

8. Retention of Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we securely destroy or de-identify the information.

9. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.